Faqs

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General information FAQs

It starts with a conversation. Book a consultation to discuss your goals and you'll receive a tailored proposal with a clear scope, timeline and pricing. No obligations.

Cognitech specializes in brand design, website design and development sales funnels, website audits, ongoing maintenance and platform integrations. Everything a growing business needs to establish and scale its presence.

Most clients are startups, solopreneurs and small-to-midsized businesses across industries like tech, retail, hospitality, healthcare and professional services. If you're building or refreshing your presence Cognitech is built for you.

Smaller projects (like brand refreshes or landing pages) typically wrap up in 1–3 weeks. Larger builds with complexity may take 4–8 weeks. After the consultation you'll receive a detailed timeline tailored to your project.

Every project is scoped based on your needs. After a consultation Cognitech provides a transparent proposal with a full cost breakdown. No hidden fees, no surprises.

No.. That's by design. Cognitech Digital Studio is a solo practice run by Jayson, which means you get direct access to the person doing the work. No account managers, no hand-offs. Focused high-quality execution.

Technical and design FAQs

Cognitech Digital Studio delivers designs in a variety of formats depending on the project's needs including vector files like AI, EPS, and PDF, as well as web-friendly formats like PNG, JPEG, and SVG. For animations or video assets, formats such as MP4 or GIF are also provided.

Every web design from Cognitech Digital Studio is fully responsive ensuring it looks and functions seamlessly across all devices, including desktops, tablets, and smartphones.

Project management FAQs

Cognitech Digital Studio uses professional project management tools like Asana and ClickUp to create timelines, assign tasks, and track progress. Clear milestones and regular updates keep every project on schedule and on target.

Client input is valued at every key stage from the initial briefing and concept presentation to revision rounds and final approval. Regular check-ins are scheduled to gather feedback and ensure the project stays aligned with the client's vision.

Every client works directly with Jayson, the founder of Cognitech Digital Studio no account managers, no hand-offs. Communication is direct, updates are consistent, and every concern is addressed personally.

Client support FAQs

Yes, Cognitech Digital Studio provides ongoing support for website maintenance, updates, design tweaks, and marketing campaigns. Support packages can be customized based on the client's specific needs.

Cognitech Digital Studio's support is available via email or through the studio's support portal. For urgent issues, marking the email as high priority is recommended for the fastest response.

Cognitech Digital Studio strives to respond to all inquiries within 24–48 hours. For clients with a support agreement, response times may be faster depending on the service level arrangement.